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For Individual
bookings (all weeks excluding
holiday weeks)
Deposits:
A deposit in the amount of $500.00 per
person in twin/double cabins and $1,000.00 in single cabins is required within five days of written confirmation
of the cruise departure to guarantee a reservation. Reservations
will not be considered firm until a deposit has cleared our account.
Final payment:
Full payment is due 60 days prior
to the sailing date (90 days prior to sailing for holidays weeks) and must be accompanied with a passenger
information form. All reservations are subject to cancellation if
payments are not received by the due date.
Cancellation policy:
Cancellations received up to 90 days prior to departure will be
refunded in full except for a $250.00 per person service charge;
89-60 days prior to departure, the full deposit will be forfeited,
59-30 days prior to departure, 50% of the total cruise rate will be
forfeited; 29 days to the day of departure, the entire cruise rate
is forfeited.
Cancellations received up to 90 days prior to departure will be
refunded in full except for a $75.00 per person service charge;
89-60 days prior to departure, the full
deposit will be forfeited, 59-30 days prior to departure, 50% of the
total cruise rate will be forfeited; 29 days to the day of
departure, the entire cruise rate is forfeited. Once the tour has
started, there will be no refund for unused services. In addition,
there will be a service charge of $50.00 per person for airline
tickets to Galapagos cancelled 29 days or less prior to departure.
Holiday weeks:
April 01 - 08, April 08 - 15, December 23
- 30, December 30 - January 06
A deposit of $500.00 per person is required for
confirmation. Full payment is due 90 days prior to
departure. Cancellations received up to 180 days prior to departure
will be refunded in full except for a $250.00 per person service
charge; 179-90 days prior to departure, the full deposit will be
forfeited, 89-60 days prior to departure, 50% of the total cruise
rate will be forfeited; 59 days to the day of departure, the entire
cruise rate is forfeited. No child discounts are available on
holiday weeks.
Documentation:
Documents include your boarding pass for the Galapagos cruise and
vouchers for additional services (if applicable) including hotel,
transfers and tours. Airline tickets for the flight to Galapagos
will be provided in Ecuador. Documents are mailed upon receipt of
final payment. Mailing instructions and cruise date or reference
number must accompany your payment. Late final payment will delay
your receipt of documents. The agency or passengers will be charged
any fees for overnight or courier expenses. We will charge a fee of
$50.00 to any passenger who requires a name change or reissue of
travel documents for any reason within 30 days of departure.
Passenger information form:
The owners/operator of the Eric, Flamingo I and Letty (as do most of
the vessels in the Galapagos) require all passenger details be sent
60 days prior to departure.
Required information includes:
1) Full names of all passengers as they appear on the valid
passport, passport number, expiration date of the passport,
nationality and date of birth.
2) Hotel contact in Ecuador prior to the cruise
3) Name of ground operator in Ecuador providing any tours prior to
the cruise or itinerary
4),International arrival and departure flight schedule to Ecuador
5) Any special dietary requests, allergies or medical conditions
need to be included
6) If you wish to celebrate a birthday or anniversary, or
reserve a
wet suit, please let us know on this form
Transportation Contract:
All passengers are required to sign an "Assumption of risk and
release of liability agreement" as per the terms outlined in the
transportation agreement. Passengers will be given the form upon
check in at the airport in Guayaquil or Quito. You will be asked to
sign the form and present it to the guides on board upon
embarkation. In order to review the contract before you leave home,
a copy of the transportation agreement can be requested any time
from your us. No passenger will be given boarding privileges until
their signed contract is received or on file with the owner/operator
of the vessels. If your signature is not on file at the time of
check in the day of the cruise, your signature will be required at
the airport.
Yacht & Itinerary stipulations:
The owner/operator of the Eric, Flamingo I and Letty will assign
your cabin on any of these three identical sister yachts at the
company’s discretion. On a 08 day / 07 night itinerary, passengers
will visit twelve visitor sites. The first and last day of the
cruise are considered transportation days and no island visits are
guaranteed. Itineraries are subject to change at any time for any
reason and without prior notice. The owner/operator
reserves the
right at its sole option and discretion and that of the Captain of
the vessel without liability for damages or refund of any kind to
deviate from the vessel's advertised or scheduled itinerary for any
reason including mechanical failure. Latin Tours Online, Inc. and/or
the owner/operator of the Eric, Flamingo I and Letty will not be
held responsible for any refund whatsoever for changes to the
printed or scheduled itinerary.
NO further deviations from our "normal" terms
and conditions for this program. |